KRAFT HOTEL FLORENCE

 FREQUENTLY ASKED QUESTIONS

• At what time can we check-in and out?
  Check-in: From 14:00pm.
  Check-out: before 12.00am.
• Where can we rent a car?
  The Hotel can help you to rent a car. You can also rent a car at Florence railway station or Pisa/Florence airport.
• Is the price of the apartment per guest or per room?
  The price given is the daily rate of a room.
• On which floor will the room be?
  The rooms are on 4 floors.
• Is there a swimming pool at the hotel?
  Yes. Outdoor, on the roof garden.
• Is parking available?
  Yes it is.
• Are there quiet, private, romantic rooms?
  Yes there are. All rooms are quiet and romantic.
• Is there a telephone/tv in the room?
  Yes there is. All rooms have direct telephone and satellite TV.
• Which languages are spoken at the reception?
  Italian, English, French, German and Spanish.
• How far away is the railway station?
  500 meters, less than a 10 minute walk.
• How far is the airport?
  6 km.
• Is there a balcony/terrace/court yard belonging to the room?
  Yes there is. Some rooms have a balcony, others do not.
• Is breakfast included?
  Yes it is.
• Where is the nearest bus-stop?
  At 100m from the Hotel.
• Can we settle the bill on arrival?
  Yes you can.
• Is it possible to have the Hotel staff reserve a museum/event ticket for me?
  Yes it is, whenever possible. Kindly point out in your e-mail or in our booking form which museum or event you would like a ticket for.