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Frequently Asked Questions

At what time can we check-in and out?
Check-in: From 14:00pm.
Check-out: before 11.00am.

Does the Hotel have Internet?
Yes, the hotel has a wi-fi internet connection as well as an Internet point.

Where can we rent a car?
The Hotel can help you to rent a car.
You can also rent a car at Florence railway station or Pisa/Florence airport.

Is the price of the apartment per guest or per room?
The price given is the daily rate of a room.

On which floor will the room be?
The rooms are on 4 floors.

Is there a swimming pool at the hotel?
Yes. Outdoor, on the roof garden.

Is parking available?
The hotel has an affiliate garage that will pick up and deliver your car to you.

Are there quiet, private, romantic rooms?
Yes there are. All rooms are quiet and romantic.

Is there a telephone/tv in the room?
Yes there is. All rooms have direct telephone and Cable TV.

Which languages are spoken at the reception?
Italian, English, French, German and Spanish.

How far away is the railway station?
500 meters, less than a 10 minute walk.

How far is the airport?
6 km.

Is there a balcony/terrace/court yard belonging to the room?
Yes there is. Some rooms have a balcony, others do not.

Is breakfast included?
Yes it is.

Where is the nearest bus-stop?
At 100m from the Hotel.

Can we settle the bill on arrival?
Yes you can.

Is it possible to have the Hotel staff reserve a museum/event ticket for me?
Yes it is, whenever possible.
Kindly point out in your e-mail or in our booking form which museum or event
you would like a ticket for.
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florence hotel kraft | via solferino 2, 50123 florence italy - phone: +39 055 284273 fax: +39 055 2398267 - P.IVA: 02306330487 |