FAQ Frequently Asked Questions
Here you will find answers to our guests' most frequently asked questions. From information about your stay to exclusive services, we will help you organize your experience in the heart of Florence.

Here you will find answers to our guests' most frequently asked questions. From information about your stay to exclusive services, we will help you organize your experience in the heart of Florence.
Check-in: From 15:00pm.
Check-out: before 11.00am.
Yes, the hotel has a wi-fi internet connection.
The Hotel can help you to rent a car.
You can also rent a car at Florence railway station or Pisa/Florence airport.
The price given is the daily rate of a room.
The rooms are on 4 floors.
Yes. Outdoor, on the roof garden.
Private parking spaces are available upon reservation, as well as an external valet parking service, both available at an additional cost.
Yes there are. All rooms are quiet and romantic.
Yes there is. All rooms have direct telephone and Cable TV.
Italian, English, French, German and Spanish.
500 meters, less than a 10 minute walk.
6 km.
Yes there is. Some rooms have a balcony, others do not.
Breakfast is included only in some booking options; availability of the service depends on the selected rate.
At 100m from the Hotel.
Yes you can.
Yes it is, whenever possible.
Kindly point out in your e-mail or in our booking form which museum or event you would like a ticket for.

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